Q&A board by Dr. Worawat

Hello, I'm Dr. Worawat Suwanruxa, a specialized plastic surgeon at Bangkok Hospital and Vichaiyut. I'm the CEO and CEO of NK Sleep Care Co., Ltd. Welcome everyone to visit our website.

If you have any questions Please leave a message below. Thank you.

ใส่ความเห็น

อีเมลของคุณจะไม่แสดงให้คนอื่นเห็น ช่องข้อมูลจำเป็นถูกทำเครื่องหมาย *

141 Comments

    1. Thank you for the additional information.

      According to the Yuwell manual, Used Time refers to the duration the device operated during the last treatment, while Treatment Time refers to the duration the device recorded that the user was wearing the mask.

      Therefore, if the mask is worn continuously overnight without turning off the machine or removing the mask, but the Treatment Time is consistently 2-3 hours less than the Used Time, further investigation is needed to determine what conditions the machine uses to calculate Treatment Time, as the manual does not explain this calculation method in detail.

      We recommend contacting Yuwell or their distributor directly for more information on why the device isn't counting treatment time during certain periods, even though the mask is still on and the device is operating.